Thursday, July 10, 2008

T: Is for Ending Tyranny!

There was a time service and return policies kept a customer safe. Now days if you buy it you will pay for it in more than one way. Here are some examples of company rip offs.

If you purchase something from, Wal-Mart, Sam's Club, JC Penny, Sears etc. and you return the item with the receipt they will give you your money back if you paid cash, or credit your account if paid by plastic. Best Buy has a policy that if you buy a GPS it must be returned within 14 days for a refund! But read the fine print. This GPS was returned after 4 days in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as received, including the receipt. The reason for the return is it didn't function properly. Low and behold a 15% restock fee was charged, which is $45.00. If it had been a $2000.00 computer or TV the charge would of been $300.00 dollars just to restock, no matter what the problem.
Since the item was over $200.00 dollars, you can't get your money back. You have to wait for a corporate check to be mailed in 7 to ten days. Even if you want to make a purchase of another GPS, no dice. If you don't believe this statement go to this link and read for yourself. http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

What happens if you don't have a receipt because your received the item for a gift? At Target a couple registered for various baby gifts. Receiving duplicate items, they returned hoping to exchange the duplicated for items they needed. One item in particular they planned to exchange was a jogging stroller. The box had never been opened, the original price was over $90, and the same item was still in stock on the shelves. After arriving they were informed that they were limited to $75 in non-receipt returns. All they wanted was at simply a store credit for other merchandise. Because the stroller was over t$90 the store refused to help even thought the registry list showed one as being purchaused and allowed the other customer to duplicate. The customers after a lot of grief offered to take the $75 credit and were still denied.

While doing research for this I did find help. Ripoff Report is a website helping the consumer. Unlike the Better Business Bureau, Ripoff Report does not hide reports. All complaints remain public and unedited in order to create a working history on the company or individual in question. You can browse the complaints and file for free. Your report may be found on search engines when consumers search, using key words relating to your Ripoff Report. It is a way of researching retail stores with bad return policies, checking & credit theft, rebate fraud or other unscrupulous business policies such as phony auto repairs, auto dealer bait-and-switch tactics, restaurants with bad service or food, corrupt government employees & politicians, police corruption, home builders, contractors, unethical doctors & lawyers, online stores that sell non-existent products, dead beat dads & moms, landlords & tenants, fraudulent employment & business opportunities, and individual con artists who scam consumers. This site has it all. Looking to file a class action lawsuit this site could help. Need help? Here's your link http://www.ripoffreport.com/

It's time to take back our right and get mad as Hell and that is a F.A.C.T.

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